You can submit tickets to Vivun's support team and access various how-to, FAQ, and best practices documentation and videos here in the Hero Help Center. This article outlines how to create and submit a support ticket, as well as search and view articles.

The Hero Help Center allows you to create and submit tickets, and search articles. When you are logged in to Hero, you are automatically logged into Hero's Help Center. Navigate to meethero.ai/login to login and get access to the Help Center.

Once logged into Hero, you have access to all of Vivun's user documentation. This includes how-to articles, best practices, FAQs, and more. The content is organized by Collections and folders. You can also use the Search feature to quickly locate articles or tickets based on your search terms.

In the Hero Help Center, click the magnifying glass in the lower-right of your screen to launch the help widget.

From the widget, under Create a Ticket select Support Tickets.
​

Enter your details and click Create Ticket.
​